Zhejiang Taizhou Hongya mould Co., Ltd. Home / FAQ
Zhejiang Taizhou Hongya mould Co., Ltd.

FAQ

  • 1. Are you a manufacturer or a trading company?

    We are a professional manufacturer with over 20 years of experience in mold manufacturing. We have a production base and R&D team in Taizhou, Zhejiang Province, capable of effectively managing product quality, production processes, and costs, and dedicated to providing competitive products to our customers.

  • 2. How To Guarantee The Quality Of Your Goods?

    First of all, we will have a corresponding inspection after each process. The final trial-produced samples are inspected for apperance,size and assembly according to the drawings.

  • 3. Can we visit your factory?

    Of course! We warmly welcome potential customers and partners to visit our factory. Please make an appointment with us in advance so that we can arrange a professional receptionist and technical explanation for you.

  • 4. Do you offer custom-made products according to our requirements?

    Yes, definitely. OEM and ODM services are one of our core competencies. Please provide us with your detailed specifications, drawings, or samples. Our engineering team will evaluate them and provide you with a professional solution and quotation.

  • 5. What’s The Payment Term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CI, CNF, etc. After the order is confirmed, you need to pay 30% deposit before producing and70% balance before mould delivery. The most common way is by t/t. l/c is also acceptable.

  • 6. What is your lead time?

    For regular orders, the typical production lead time is 15-40 days. The exact lead time depends on the mold process and quantity. We will confirm the exact delivery date with you before order confirmation.

  • 7. How To Deliver The Goods To Us

    Usually, we will ship the goods to you by sea, because we are in Taizhou and we are only 120 kilometers away from the Ningbo port, it very convenient and efficient to ship goods to any other country. Of course, if your goods are very urgent, the Ningbo Airport and Shanghai Airport are also very nearby.

  • 8. What is your warranty policy?

    Any quality issues caused by raw materials or workmanship will be repaired or replaced free of charge. We are committed to providing you with long-term technical support.

  • 9. Do you provide operation training or installation guidance?

    Yes. We can provide detailed installation videos and online technical guidance. For large orders, we can also dispatch engineers to your site for technical support (terms to be negotiated separately).